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Atomic POS

Let's get your workflow working.

For app selection, setup questions, or something that isn't working, email our team at support@atomicpos.com.

Contact the team

Email support@atomicpos.com ↗

Include the app name, your Shopify store domain, and what you are trying to do. For an issue, tell us what happened and what you expected.

Help us reproduce an issue

  1. List the steps leading to the issue and whether it happens in POS, the online store, or Shopify admin.
  2. Include the approximate time and your time zone, plus the affected device or browser.
  3. If useful, attach a screenshot with customer details, payment information, and credentials removed.

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A useful starting point

Copy this checklist into your email and fill in only what is relevant. Never include passwords, API keys, payment details, or customer records.

App and store
App name and your myshopify.com domain
Where it happens
POS, online store, or Shopify admin; device and browser
Steps and result
What you did, what happened, and what you expected
Timing
Approximate time, time zone, and whether it happens again

We do not publish a guaranteed response time here. For a workflow interruption, use the service-issue reporting guidance.

Explore product resources

Measura API documentation · Product updates · Service issues

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